Delivery
Orders are processed next business day, and dispatch typically within 1-10 business days. Where your item(s) needs to be sourced from our retail stores, please allow an additional 1-2 business days.
Orders may be split across multiple parcels, and items ordered together may not be shipped on the same day. Once dispatched, you will receive a Shipping email from us which lists all items included in each parcel.
Selecting Express Shipping ensures faster delivery once your order has been dispatched. Our standard packing and handling timeframe will still apply.
Shipping Costs & Estimated Delivery
Australia Wide
New Zealand
All other International
Estimated delivery times do not include customs clearance or instances where a shipment is held for payment of duties/taxes.
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We ship to the following international countries:
Belgium, Canada, Denmark, France, Germany, Ireland, Italy, Japan, Netherlands, New Zealand, Norway, Portugal, Singapore, Slovenia, Spain, Sweden, Switzerland, Taiwan, United Kingdom, United States
We offer free shipping for:
- Orders over $95 AUD to Australia and New Zealand
- Orders over $120 AUD for all other international destinations
Product Availability
While we try to ship all orders as soon as possible, unfortunately sometimes there are delays as items may be low in stock. In this instance items may be sourced from our retail stores and will therefore take longer to complete your order.
Sale Stock
While the majority of sale stock is stored in our warehouse, we will occasionally need to source sale items from our retail stores. If your order contains a sale item, please note your order may be delayed while this item is sourced and sent back to our warehouse to complete your order.
Authority to Leave
All parcels are sent with Signature required. Please note, by selecting Authority to Leave at Checkout you are opting to leave your order unattended & Ghanda Clothing will not be responsible for any lost or stolen packages.
Customs & Import Duty
Orders delivered internationally may be subject to custom duties and taxes associated by the destination country. We have no control over these charges and cannot predict what they may be.
Any applicable charges for international orders are paid at checkout, so the price you see is the final amount you’ll pay. This ensures faster customs clearance and delivery without unexpected fees on arrival.
Please email support@ghanda.com for further information if required.
Bulky Items
Unfortunately some of our products (skateboards, scooters, umbrellas, beach chairs, beach cabanas) cannot be delivered internationally. These products will incur a flat delivery fee of $10.95 and will be sent with domestic standard post only.
Domestic Return to Sender Parcels
For domestic parcels that are returned to sender, our support team will reach out via the email provided with your order to arrange redelivery once the parcel has been received at our Head Office.
If you no longer wish to receive your order, it can only be cancelled for a store credit (valid for 6 months).