Holiday Handbook

As a courtesy to our customers purchasing gifts over the Christmas period, we have extended our usual return timeframe.

We're accepting online returns up until 30th January, 2025 for items purchased between 1st November - 31st December, 2024.

All other standard Return Policy terms apply, so please be sure to check the details on our Returns and Exchanges page carefully prior to purchase.

Australia - Standard Shipping

WA & NT: Order by Sunday 8th December

All Australia (excluding WA & NT): Order by Sunday 15th December

Australia - Express Shipping

All Australia: Order by Thursday 19th December

International - Standard and Express Shipping

All International: Order by Sunday 15th December

Orders placed after these cut off dates cannot be guaranteed delivery before Christmas.

Items received as gifts that were purchased online can be returned for either an Exchange or a Credit Gift Card through our Online Return Portal.

To submit your return you'll need the Order Number and delivery Post Code from the original online purchase.